Terms & Policies

By placing an order, you agree that you've read, understand and accept our policies.
Links to these policies are found below.

How long will it take for an order to be shipped:

• *BOW ORDERS: Order Processing / Completion / Shipping Times
• *NON-BOW ORDERS: Order Processing / Completion / Shipping Times

Discounts, Payment & Shipping Policies:

• Discounts: Everyday Discounts
• Discounts: How do I apply a discount code to my order?
  
  
• Ordering Options: Online, Phone, Mail or Fax
  
  
• Payment Options: Canada & European Residents
• Payment Options: International
• Payment Options: USA Residents
  
  
• Shipping Options
  
  
• When will my payment be processed?
  

Information about Haley's Bows:

Be sure you are ordering the correct size for your pet! If you need assistance beyond what I have available on the site, please contact me by phone or email. Bows that are ordered other than "as pictured" are considered customized, and are not returnable. You may call me toll-free 1-877-DOG-BOWS (364-2697).

• -Size Help: How big is that bow?
• -Size Help: What size bow should I buy?
• About Haley's Rhinestones
• Barrette Safety & Ordering Information
• Bow Safety Information
• Custom Bows
• How do you make the bows?
• What is a flag back?
  
  

Collar, Leash, Harness Information:

• Sizing & Product Information
  
  

Additional help & policies found under our Help & Policies link which is located at the top, center of each page.